Financial Services

Start with the end in mind! In revenue management that means starting by ensuring that your billing system is not holding you back.

Consumption business models are used by modern businesses. Come again? It simply means charging customers for what they use. But it also means that you can impress prospects by offering insights from how similar customers consume your services?

Yes, it can be that simple. Customers just want to know that they are receiving value for their spending on your services. Customers prefer to be charged for only what they use. But, how can you use a modern billing system to accurately reflect customers' usage of your services?

What’s better than gaining a new customer? Keeping an existing one. Your customers, especially those large ones, want invoices issued to them according to their needs. But the details to give your customers what they want are buried in operations systems.

Software is an integral part to operating a business. As time passes, billing software becomes difficult to accommodate changes to pricing, products, and services, which limits new pricing and service offerings to customers.

What are you doing while your customers measure your services against their fees?

You have seen the problems many times before, a tax or regulatory change has to be communicated to customers at the same time as sales changes the billing mechanism for 4 of your 10 products.

How do you develop all seeing - all knowing insight into customer usage and behaviour patterns…With a modern billing system, you can accurately assess customers' usage of your services.

Hundreds of companies like yours have recognized that they must offer their products and services in a digital way. And like them, you know that being Digital means far more than just having an e-commerce site.